Why we suggest Internode ADSL

09.01.10 Posted in Hints and Tips by Mathew

We regularly get asked about broadband internet connections, and we have for many years told all our clients the best way foward is to sign up with Internode. Because I find myself answering this question so often, I thought I would write a post about it, detailing all the reasons I use and reccomend them.

Support

Internode employ great quality people, who are well trained and keen to help when you need it. They are all based right here in Australia, which not only means you are supporting local jobs, but that you get someone who understands you and your situation. Despite having many of our clients using Internode, we only have to call them a handful of times a year, but when we do, we always get the issue resolved quickly and without a lot of hassle.

Value

It’s hard for many to see past the price tag of some large telco’s ADSL plans. This is made especially tricky when some offer a short term discount to get your business. The reality is that Internode have never been the cheapest provider of ADSL in Australia, but their plans have always represented great value, and they are certainly competitive. You know where you stand with Internode, because their plans are honest, avoiding the tricks that some ISP’s use to lure you in.

No Off Peak

Many of the best looking deals misrepresent the value they offer by dividing the quota given into peak/off peak. This means that you are forced to use a large chunk of this quota overnight. None of our clients operate 24 hours a day, and so for them, this off peak quota is wasted, and effectively, they are only getting the peak component. Internode’s quota is 24/7, so you can use it when it suits you.

Data Blocks

Internode allow you to purchase more quota almost instantly if you happen to go over. Most other ISP’s simply force you to suffer through terrible speeds, or worse, charge you massive fees when this happens. Having the option of buying extra data is a huge advantage, especially for home based businesses where sometimes kids can spend the school holidays on the computer.

Free Data

Internode also provide it’s users with a lot of content that does not count toward your quote usage. You can access most of the ABC, for example (and watch many ABC shows via iView) without using any of your quota. If you like listening to the radio, Internode rebroadcast a ton of great radio stations online, and none of them count towoard your quota.

All in all, we’ve been happy we chose internode for many many years, and even today, there isn’t an offer from another ISP that would make us switch.